Step 1 · Secure your endpoints
Every plan begins with securing your endpoints & data. We start by hardening and monitoring endpoints across the environment. The features in the matrix below represent the baseline protections provided to establish a secure foundation for every client.
FEATURES
Baseline
Secured
Protected
Remote monitoring & management
✓
✓
✓
Patch management & two phase verification
✓
✓
✓
Endpoint protection
✓
✓
✓
Monthly environment reporting
✓
✓
✓
Expert helpdesk support
Prepaid Blocks¹
Included²
Included²
Advanced endpoint security (EDR)
—
✓
✓
Asset & lifecycle management
—
✓
✓
Endpoint backup
—
—
✓
Immutable offsite storage
—
—
✓
¹ Prepaid Blocks: Discounted support rates purchased in advance.
² Included: Flat amount of support hours per endpoint per month.
Step 2 · Extend your coverage with managed services
Deepen your security posture with our proactive managed service modules. These expert-led solutions extend your oversight across infrastructure, communications, and business continuity.
Managed benefits
✓
- Hardware inventory tracking
- Software license auditing
- Procurement coordination
- End-of-Life monitoring
Asset & Lifecycle Management
✓
- Provisioning & offboarding
- Mailbox administration
- License management
- Policy & access controls
Microsoft M365 Management
✓
- Firewall oversight
- R+S management
- Config management
- Perf monitoring
Network Management
✓
- Health monitoring
- Storage utilization tracking
- Firmware & updates
- Integrity checking
Networked Storage Management
✓
- Escalations on your behalf
- License procurement
- Contract oversight
- Renewal & budget guidance
Vendor Management
✓
- Flat fee per device rates
- Flat fee managed services
- Flat fee project engagements
- Discounted multi-year terms
Predictable Billing
✓
- Network topology defined
- Centralized credentials
- Expirations & renewals tracked
- Quit guessing, know the gaps
Documentation
✓
- Continuous monitoring
- Scheduled maintenances
- Monthly trend analysis
- Flat fee assessments & audits​
Proactive Resolutions
Step 3 · Accelerate your productivity with strategic consulting services
Your business is always on the move, we GET that. Whether you're forward thinking or late to the party, interested in bleeding edge or operational efficiency, our engineers shape the solution based on your personalized needs.
Infrastructure upgrades
- Compute, networking & storage designed to spec, built to last, documented on delivery
- Assets tracks from our streamlined procurement process throughout their end of life
- Solutions inspired by best practices, right-sized for you
Server migrations
- Eliminate the risks of legacy software & unsupported configurations
- Quit carrying technical debt forward, leave it in the rearview​, where it belongs
- Build your business apps the right way, the first time​
Cloud Services
- Public, private, or hybrid -- designed, deployed, & maintained
- Supported cloud first initiatives & hybrid models, from M365 email only to full VDI solutions
- Security in the cloud is just as important as the security in your LAN
Security Fundamentals
- Email security, domain hygiene, MFA enforcement, protection expands well beyond your files & financials
- Integrate a security focused culture using our training tools & campigns
- Most apps & services are often deployed in a convenience first mentality, we close those gaps​
Backup & DR
- Unverified backups are an assumption, not a protection mechanism
- Endpoint data or critical file structures, leverage cloud based immutable storage
- Want to sleep soundly at night? Leverage our complete BDR appliance solutions for faster RTOs/RPOs
Expansions
- New office, new headcount, new acquisitions -- extend your managed framework with ease
- Same standards, same documentation, same expert support, anywhere you're working
- Be operational on day one, not day one hundred